The Phoenicia Malta Hotel - Valletta

Elegant, older hotel with all the modern necessities; fantastic staff who couldn't do enough to help; lovely relaxing poolside area with warm pool and stunnning view of the harbour; very comfortable rooms and the best breakfast ever!

Excellent hotel,service good,location superb,hotel in need of some tender loving care.

Grand hotel, spacious; room was well appointed and bed was particularly comfortable. Well located for Valletta and public transport.

The welcome ,the fact that evreything we needed was catered for, the extra attention to things like half a bottle of wine replenished everyday,info easily available about local events excursions etc. The proximity to the bus station and the location in Valetta.

Exceedingly friendly and helpful staff, wonderful style and sophisitication.

Stepping back into old world charm but with modern facilities. The hotel was comfortable, nicely presented and the staff couldn't do enough for you. The breakfast was excellent with a wide variety of choice and where the hotel was situated couldn't be better.

We were lucky enough to be away from the bus station side and therefore didn't here the bus horns at 7 am but friends had a room that side and were woken by them.

Very nice and big garden with good facilities for walking, reading and swimming.

The quality of service and food in Brasserie "Pegasus" could be better.

For breakfast therewas enough variation from fruit to warm breakfast. Rooms were very clean. The park was calm and nice. Siruation is very good for seeing Valetta and getting on bus tours to other parts. (Rooms facing the bus station are noicier) Some congieres were good in helping with own and ready tours

The air conditioning did not work yet (only from may, I understood) and rooms were very warm during the day. The pool was heated but accoding to the staff to 18. Both are energy consuming things and saving is understandable. but this could be mentioned in dscription

This was my third visit to the hotel and my 17 year old daughter's first. As ever the staff were unfailingly welcoming and helpful. The hotel manages to combine old worldly charm with the facilities now expected of a 21st century establishment- wi-fi and beauthy treatments for example. For 2 women travelling alone the hotel is very safe haven. On the edge of Valletta it is so easy to walk into the city and wander around at all hours- without the pestering one oftens encounters abroad travelling 'alone'. The pool and gardens are immaculate and the service at all mealtimes superb.What speaks volumes is the number of guests who return year on year. Please dont change the charm- we deliberately choose a quiet , refined hotel free of late night entertainment and lots of children running around! The decor is lovely, we much prefer the old style rooms and lack of bling!!

Friendly and helpful staff at all levels.

Bedroom was too hot and windows could not be opened to let in fresh air. Evening meals in the restaurant and the brasserie were slightly disappointing.

This is a classy hotel with a twenties feel. Luxurious, stylish public rooms, most staff are pleasant and the gardens are a bonus. Excellent location at the central gate into Valletta. Excellent breakfasts. Reported problems with the room lights were attended to immediately. Good bathroom, towels and toiletries. Comfortable bedding. Interesting people were staying, mainly older guests and/or foreign groups.

The room we were allocated was older than the ones we have had for previous visits, and the furniture was showing its age. A bedhead light was not working on arrival, and the desk light fell apart the next day (the shade had not been properly attached) - but both remedied without problem. The chair was horrible - grubby loose cover and unpleasant to use.

We were given everything we requested - quiet room with double bed, bath and feather pillows.

We thought the meals were expensive for the quality.

Friendly staff and a comfortable room, bar, lounge etc. It's a great location just outside the gate of Valletta, has it's own car park for guests and lovely gardens.

Having specifically requested a room in which I had stayed previously I was disappointed to discover that the request had either been overlooked or ignored. In the end it was possible to have this room but we had to wait an hour or two for it to be prepared. I was very surprised that they missed this request because they are normally so helpful and I have stayed here several times before - three times at least in the same room.

Warm welcome-friendly staff. Ideal location for visiting Valletta. Delightful room with balconies.

A warm welcome when one arrives and a comfortable room. Excellent sevice always.